Shout-outs are custom video messages created by artists. Fans may request artists to send encouraging words to uplift a friend, recite a favorite character quote, give Birthday wishes, or mention other significant milestones.
Shout-outs are guaranteed to be delivered within six days. Charisma is willing to accommodate expedited shout-outs within 24 hours in most cases for an additional fee. Once the order has been fulfilled, there are no refunds.
Shout-outs are dependent on Talent availability.
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If the celebrity doesn't respond you'll always get your money back.